• Support
  • Tunis
  • Reference: 32554590/3/2023


– Research solutions and provide solid answers easily understood by customers

– Troubleshooting complex problems and provide the best available solution or workaround within the agreed service levels

– Liaising with Development & Field Teams to identify bugs and missing product functionality for future releases

– Document issues in a CRM system and defects in our engineering tracking tool


· Master’s degree in Accounting/Finance

· Participation in the examination of the auditing is an advantage.

· A good knowledge of Accounting principles

· Good level of fluency in English (otherwise abstain)

· Passionate about learning new concepts and technologies

· Excellent problem solving & analytical ability

· Strong team player and comfortable working on own initiative

About Focus Group :

Focus is a Tunisian Group specialised in software engineering and IT services.

With presence in Tunisia and in Europe, Focus offers a wide range of IT solutions in the areas of embedded systems, ERP and BI, IT infrastructure solutions…

Certified ISO 9001 and CMMI L3, Focus has among its references national and worldwide leaders such as Continental, Nokia-Siemens, Parrot or SAP.

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