Focus is the entity of Focus group specialized in the IT Outsourcing and software development.
Working with world renowned leaders in the fields of telecommunications, Automotive, ERP and Business Intelligence such as Nokia Siemens Networks, Continental, Parrot, SAP, Focus has developed a solid expertise in a wide range of technologies related to embedded software development, mobile application development, data analysis solutions development…
For our purposes, we are recruiting : Technical Account Manager (Banking Sector)
Provide technical support for customers to support pre-sales and post-sales processes
Address all product-related queries on time Train customers to use products effectively
Provide developers with customers’ feedback to help identify potential new features or products
Report on product performance Identify solutions to reduce support costs Analyze customers’ needs and suggest upgrades or additional features to meet their requirements Liaise with the sales department to win new business
Proven work experience as a Technical account manager (5 years+)
Solid technical background with hands on experience in digital technologies
Familiarity with software and front-end development An ability to gasp customers’ needs and suggest timely solutions
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
BSc degree in Computer Science or relevant field
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